Frequently Asked Questions

Everything you need to know about your NAVEE_US shopping experience.

How long will it take to receive my order?

Standard shipping within the US typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Currently, NAVEE_US exclusively serves customers within the United States. We are working on expanding our shipping capabilities to international destinations soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

How should I care for my NAVEE garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.